bdbaji88 Privacy Policy

1 Introduction and Purpose

bdbaji88 is a trusted online gaming platform that provides services to users in Bangladesh. Protecting your privacy is our highest priority. The main goal of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.

By using the bdbaji88 website, mobile version, and all related services, you are agreeing to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy may be updated from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform. The updated policy will take effect from the date it is published.

2 Information We Collect

bdbaji88 collects various types of information for account creation, service delivery, security assurance, and fulfilling legal obligations.

2.1 Identity Information

At the time of registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Chosen username and password

2.2 Identity Verification Information (KYC)

To ensure safe financial transactions and a secure environment, bdbaji88 may request the following documents as part of the "Know Your Customer" (KYC) process:

• Copy of National Identity Card (NID) or passport
• Proof of address document (utility bill, bank statement, etc.)
• Document proving ownership of payment method

2.3 Financial Information

During deposit and withdrawal processes, we keep transaction records, which include account information for bKash, Nagad, Rocket, or bank transfer. We do not store full payment card numbers or bank login credentials.

2.4 Technical Information

Information automatically collected while you use the platform:

• IP address and location (at country level)
• Browser type and version
• Operating system
• Cookies and session data
• Click, scroll, and navigation behaviour on the platform
• Login history and session duration

2.5 Gaming Activity Information

Your gaming history, bet amounts, win and loss records, bonus usage information, and betting patterns are stored in our system. This information is used to ensure responsible gaming and to provide you with the best service.

3 Purpose of Using Information

bdbaji88 uses your information for the following lawful purposes:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Processing deposits and withdrawals
• Applying bonuses and promotions
• Ensuring VIP program benefits
• Providing gaming history and statements

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Monitoring money laundering and suspicious activity
• Identifying multiple accounts
• Addressing cybersecurity threats

3.3 Legal and Regulatory Compliance

Maintaining records under applicable laws and regulations, age verification (21+), and responding to lawful requests from authorities.

3.4 Customer Support

Resolving your issues, account recovery, and providing 24/7 live chat and email support services.

3.5 Platform Improvement

Analysing user experience to improve the platform's design, functionality, and quality of service.

4 Sharing and Disclosure of Information

bdbaji88 never sells your personal information to third parties. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Only the information necessary for service operations is shared with payment processors (bKash, Nagad, Rocket, bank transfer), game software providers, and technology service providers. These partners are bound by confidentiality agreements to protect your data.

4.2 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from government authorities, or requirements of applicable law. In such cases, we will provide only the information legally required.

4.3 Fraud and Abuse Prevention

Information may be shared with the relevant authorities if serious fraud, money laundering, or other criminal activity is suspected.

5 Cookies and Tracking Technologies

bdbaji88 uses cookies to improve your browsing experience and ensure the functionality of the platform.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, security verification, and remembering preferences. Without these cookies, the platform will not function properly.

5.2 Functional Cookies

These cookies are used to remember your language preferences, display settings, and other personalised settings.

5.3 Analytics Cookies

These cookies are used to analyse platform usage statistics (such as pages visited and session duration). This information is completely anonymous and is used to improve the service.

You can control or delete cookies at any time through your browser settings. However, please note that disabling cookies may limit some functionality of the platform.

6 Data Security Measures

bdbaji88 applies industry-standard security measures to protect your personal and financial information.

6.1 Technical Security

• SSL/TLS Encryption: all data transmitted between the website and servers is encrypted
• Data Encryption: stored sensitive information remains in encrypted form
• Firewall and anti-DDoS protection
• Regular security audits and penetration testing
• Two-factor authentication (2FA) feature

6.2 Procedural Security

• Access to information on a need-to-know basis
• Data protection training for staff
• Confidentiality agreements with third-party partners
• Security breach detection and response plan

7 Data Retention Period

bdbaji88 retains your personal information only for as long as it is necessary or legally required.

7.1 Active Accounts

All necessary information is retained while your account is active. Transaction records are kept for a minimum of five years.

7.2 Closed or Inactive Accounts

Even after an account is closed, financial records, KYC documents, and transaction history are retained for a specified period to meet legal requirements.

7.3 Marketing Information

If you opt out of promotional communications, marketing-related information will be deleted as soon as possible, though information required for service operations will be retained.

8 Your Rights

As a user of bdbaji88, you have the following rights over your own personal information:

8.1 Right of Access

You have the right to request details of what information we hold about you. In response to a verified request, we will provide a summary of your stored information.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected. Information can be updated directly through account settings or via support.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Restrict Processing

In certain cases, you may request that processing of your information be restricted, such as while a dispute over the accuracy of the information is ongoing.

8.5 Right to Lodge a Complaint

If you have any concerns about our data processing practices, please contact us directly first. We are committed to resolving issues promptly and effectively.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat.

9 Privacy of Children and Minors

bdbaji88 is a platform for those aged 21 and above only. We never knowingly collect information from minors.

Age is verified at the time of registration and, in cases of suspicion, age documents may be requested through the KYC process. If a user is found to be under 21, their account will be immediately closed and their information will be deleted.

If a parent or guardian finds out that their child has created a bdbaji88 account, please contact us immediately.

10 International Data Transfers

bdbaji88 primarily provides services to users in Bangladesh. In some cases, information may be processed on servers located in other countries for the purpose of operating the service.

For any such data transfer, we ensure that adequate data protection measures are in place in the recipient country and that information will be protected in accordance with the standards of this privacy policy.

11 Policy Changes and Updates

bdbaji88 reserves the right to update this privacy policy from time to time. Reasons for changes may include: addition of new services, legal changes, technological developments, or regulatory guidance.

If there are significant changes, we will send you a notification to your registered email and/or display a special notice on the platform. The new policy will take effect from the date it is published. Continued use of the platform after changes will be considered as your acceptance of the updated policy.

Old versions are kept in the archive and can be provided upon request.

12 Responsible Gaming & Data Protection

bdbaji88 is committed to promoting responsible gaming. To support this, we analyse data related to your gaming behaviour to identify signs of problematic gaming.

If we notice any concerning patterns, we may inform you about available support. This information is used solely for your protection and is never shared with third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.